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Passport re-issuance procedures / out of page / loss / damage and personal information changes

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Passport is a government-owned document that the Ministry of Public Security issued to Vietnamese residents for entry and exit, for the purpose of nationality and identity verification.

Vietnamese citizens who have been issued ordinary passports if the expiry date / passport pages expire or the passport is damaged, the passport is lost,... then carry out procedures for passport issuance according to regulations.

Passport re-issuance procedures / out of page / loss / damage and personal information changes

Procedure conditions:

  • Object:
    • Vietnamese citizens with valid ID card;
    • Have an account on the Government 
  • Documents to prepare for adults when reissuing an ordinary passport include:
    • Declaration form for passport issuance according to the form: The declaration can be filed online on the Government Public Service Portal or directly at the competent authority.
    • Passport photo: 02 photos, size 4cm x 6cm, face straight, head bare, no stained glasses, white background. Photos must have been taken within 6 months from the date of submission.
    • A valid citizen identification card or passport used for presentation: to identify the citizen.
    • Last issued ordinary passport valid for holders of expired passports and/or old passports
    • The lost passport must be accompanied by a lost report form
  • Documents to prepare for children under 14 years old:
    • The declaration form shall be signed by the parent or representative and stamped by the police of the commune or ward in the permanent or temporary residence area.
    • A copy of the child's birth certificate under the age of 14
    • Copies of documents issued by competent agencies of Vietnam to persons who have lost civil act capacity, people with difficulties in perception and behavior control, people under 14 years of age;

Fee and processing time:

Processing time Service Fee Government fee
Issuing for the first time: Normal (8 working days) 500.000 VND/pax 200.000VND/pax
Issuing for the second time onwards: Normal 
(5 working days)
200.000 VND/pax
For re-issuing due to damage or lost: 400.000VND/pax
Urgent TBA TBA

* Additional costs if required by the Authority are not included in the above fee. You may be required to pay a fine due to passport damage or loss, and this fee will be decided by the Authority case by case.

How to report lost passport?

Within 48 hours of discovering the loss of the passport, it is necessary to report to the nearest Immigration Management agency, according to Passport Loss Report Form TK05 to cancel the value of the lost passport.

When reporting, you need to present a valid ID card or Citizen Identification card for checking and comparison; If sending a report by post, the application must be certified by the Chief of Police of the ward, commune or town where the person permanently or temporarily resides.

People who lose their passports if they do not promptly report it to the Immigration Department will be considered for administrative handling according to the provisions of law.

  • A passport that has been invalidated due to loss can be restored when found if the following conditions are met:
    • The passport found is not damaged and has a validity of 6 months or more;
    • The passport contains a valid visa from a foreign country or in urgent cases.

Is it okay to not report the loss of your passport?

When losing a passport, people are required to report it to have the value of the lost passport canceled. If you do not report the loss of your passport, you may be subject to administrative fines according to regulations.

Our company was born with the desire to help you shorten the time to receive your passport, provide customers with related services, and commit to protecting customer information at the most reasonable cost.

To use our services, as well as support in answering questions and completing Passport procedures quickly, accurately and most effectively; Please contact Vien Switchboard via Hotline: 0987 309 313 for advice.

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