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Terms and Conditions

This Terms of Service shall be effective upon your payment of the Order/ Booking. In these Terms and Conditions “we, our, us” refers to Fly Corp (The Provider) and you, (our) customer or user that refers to as “you” in these terms.

Overview

The One Fly Corp Travel Joint Stock Company is a company operating in the field of e-commerce - specializing in providing online air ticket services of domestic and international airlines. Fly Corp has an Online Airline Ticket Booking system at website: https://www.flycorp.vn with the following functions: Searching flight itinerary, Comparing airfares of airlines, etc. Providing supporting staff service to book Tickets on website and Pay online. We always appreciate the quality of service for Domestic and Foreign Customers in order to ensure that our customers are satisfied with all the service.

As Fly Corp Air Ticket Agent, we support customers on behalf of airlines in the process of booking and paying for the airline tickets and other services posted on the website: https://www.flycorp.vn by Fly Corp Support Team.

In the Terms of Use on the website: https://www.flycorp.vn, with the phrase "Force Majeure" includes all events that cannot be resisted or prevented, especially incidents such as war wars, floods, fires, natural disasters, volcanic eruptions, terrorist attacks, strikes, avalanches, as well as hacker attacks on the Internet or computer viruses that disrupt service delivery. air ticket service.

  • Fly Corp Air Ticket Agent performs its responsibilities under the Terms of Use via phone or at the office:
    • From Monday to Friday every week from 08:00 am to 17:30 pm.
    • We do not work during public holidays and Sundays.

The fare of an airline that customers have to pay includes the price of the flight and other fees regulated by the national airline or low-cost airlines. Otherwise, the customer is required to pay a service fee to Fly Corp ("Ticket Issue Fee"). Total fare includes Fare and Ticketing Fee and the customer will be informed before payment.

Customers are also required to pay a transaction fee to Fly Corp ("Service Fee") when performing transactions related to the cancellation of airline tickets, or changes to information on tickets. Details of the Service Fee are displayed at the website https://www.flycorp.vn

General condition of service

  • ID/PASSPORT/VISA:
    • The customer is responsible for all documents such as Citizenship Identity Card (ID), Passport, Visa, and other related documents according to the law or requirements of the destination country. All passengers traveling abroad must have a passport valid for 6 months until the end ofthe trip and have the appropriate visa exemption. It is each passenger's responsibility to have a valid passport and also to comply with the entry, exit, and other requirements of the destination country. We are not responsible for passports, entry visas, identification documents, or any loss resulting from failure to comply with national laws, regulations, or other requirements
  • BAGGAGE:
    • Based on Airline Baggage regulations.
    • For detailed information on Baggage Regulations, please contact Fly Corp’s Support Team via Hotline: 0987 309 313 or 028 6685 1315

Conditions of using the online booking facility

The online booking facility is only for your personal and non-commercial use. You are not permitted to modify, copy, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from

Being understood that appropriate steps are taken by Fly Corp in order to comply with the applicable national law may determine, you acknowledge that you are of legal age to use the booking facility in accordance with these Conditions of Online Booking and to have legal obligations for any liability you may incur as a result of the use of the online booking facility.

You are financially responsible for all uses of this website by yourself and those using your login information. You are responsible for all usage of the only booking facility under your name or account. You warrant that all information supplied by you and members of your household in using the booking facility is true and accurate

Booking rules

Reservations can be made for up to 9 passengers (including infants) per booking.

Adults: From 12 years old at the time of traveling on the first flight.

Children: From 2 to under 12 years old at the time of traveling on the last flight for itineraries.

Infants: From 14 days to under 2 years old at the time of traveling on the last flight for itineraries.

  • Children and infants must be accompanied by adults booked in the same reservation.
  • Infants with seats are currently not accepted for booking.
  • Infants without seats will be issued a ticket with an infant surcharge.
  • Children’s fares (from 2 to under 12 years old) are discounted according to the airline’s pricing policy.
  • Passengers under 14 years traveling alone are required to book via Fly Corp booking offices with a commitment letter from a legitimate representative or call our office to get more information.
  • Website fares are exclusive for website purchase and subject to the availability of seats.
  • Your fare and reservation are not guaranteed until successful payment.

Rules for fares, taxes, and fees

Total fare payment includes all airport and passenger taxes, fees, and charges applying for the entire itinerary. However, some airport service charges may not be included due to the airport's policy.

Fly Corp shall not be responsible for any fees that may be levied by the issuing bank while purchasing tickets. Please check with your issuing bank for details of the fees if any.

Card verification requirement for international payment card

For ticket Changes including rebooking, rerouting, and other information in the ticket, the cardholder must submit the payment cards, passport, and eTickets for verification upon request before travel.

No warranties, limitation of liability

The information displayed on this website does not come with any warranty or commitment of any kind from Fly Corp, express or implied, including but not limited to the suitability of the service. that the buyer has chosen.

Fly Corp disclaims responsibility or guarantees that the website will have no operating errors, no viruses, no interruptions or any guarantees regarding the accuracy, completeness and timeliness of the information. display information.

When accessing this website, you implicitly agree that Fly Corp does not bear any responsibility related to injuries, losses, lawsuits, direct damages or indirect damages due to unforeseeable or resulting from consequences of any kind arising out of or in connection with:

  • Use information on this website;
  • Connections from this website;
  • Register as a member, sign up to receive emails or participate in Fly Corp's loyalty program;

The above conditions and limitations are only valid within the current legal framework.

WE ARE ACTING AS AN INTERMEDIARY OR AGENT FOR TRAVEL RELATED SERVICE PROVIDERS. WE WILL NOT BE RESPONSIBLE FOR BREACH OF CONTRACT OR FOR ANY ACT OR OMISSIONS OF SUCH SUPPLIERS RESULTING IN ANY LOSSES, DAMAGES, DELAYS, IF ANY. WE DO NOT GUARANTEE ANY RATE, RESERVATION, RESERVATION OR OTHER TERMS OF PURCHASE OF THAT SUPPLIER.

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