1900 8248
booking@flycorp.vn
Please contact us via Hotline: 0987 309 313 to provide a rescheduling date or specific flight information, in most cases there will be fees charged by the airline. We will be sending you a link to complete the payment to your email after you agree with the fee.
Your order number will be included in the email. You can check the status of your order in My Booking. Your order number and email address provided during booking will help you find your booking.
Please contact us and our customer service will help you make the change. Please note that a handling fee may incur in addition to any airline charge.
Please contact us and our customer service will help you make the change.
All bookings must be made using the EXACT traveler's name - no nicknames. For domestic and international travel, the name on the booking must be EXACTLY the name on the traveler's government-issued ID or passport. Most airlines do not usually allow passenger name changes. In case of misspelling, please contact us for further assistance.
Please contact us for cancellation. Please note passport number, ticket number and your email will be required for verification. Our customer service will guide you through the cancellation process via email.
In most cases, if you have received a confirmation email from booking@flycorp.vn with ticket number(s), you are ready to fly. Please check your Junk mail if you have not received the booking email from us after 72 hours.
If you still need help, please contact us.
Please contact Fly Corp's Support Team via Holine: 0987 309 313 for more detail information.
The prices you see on Fly Corp should include all mandatory fees. However, you'll need to check non-mandatory fees such as seat selection, baggage, and meals before you book your flight with your chosen airline or travel agent. These fees normally show up as you go through the process of booking and paying for your flight. Please note, all fares are subject to availability.
All refunds must be authorized by the airline. As travel agents, we forward your refund request to the airline who will accept or deny it depending on the fare rules applicable to your ticket. The refundable amount will be issued to your original payment account.
How long will it take?
If your ticket is totally or partially refundable, we will refer your request to the airline for refund. If that is the case, it could take up to one to three months for us to receive a refund from the airline. Once we get the refund from the airline, we refund you as soon as possible.
If you have lost your identity card, you can use some other documents to replace it such as a passport, driver's license, identification certificate, etc.
Airfares for children/infants will be different for each airline, specifically as follows:
Yes! We are more than happy to assist you with extra baggage purchase. Applicable baggage weight/piece may vary across different airlines.
Please contact us and we will help you confirm the extra baggage fee and lead you through the payment via email: booking@flycorp.vn
For the remaining ticket classes, you will be allowed to bring 7kg of carry-on baggage for free per person. And this weight is calculated for each individual, not allowed to be aggregated. If it is more than 7kg, you have to buy extra checked baggage.
In case your baggage is delayed, damaged, or lost, first stay calm and follow the instructions of airport security to have the best solution.
Thank you for contacting Fly Corp. Selfie stick is not allowed in carry-on baggage, please pack them tightly and put them in checked baggage. For advice and support in booking tickets, please contact the hotline: (+ 84) 987 309 313.
Prices shown in search results are typically for flight fares only, plus mandatory fees like airport and fuel taxes. Checked baggage is often an extra cost that’s not shown in the price, so you would need to check the baggage price and allowance on the airline/agent's site and add this as you go through the booking process.
