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Since March 20th, Da Nang International Airport has officially launched a fully automated immigration system, becoming the first airport in Vietnam to implement this process comprehensively, marking a major milestone in modernization and optimizing passenger experience.
The Immigration Control Department of the Ministry of Public Security, along with Da Nang International Terminal Investment and Exploitation Joint Stock Company (AHT), has officially adopted and implemented the Automated Immigration Control Gate (Autogate) system. This system not only enhances passenger control efficiency but also reduces waiting times, providing a more convenient, faster, and safer travel experience for passengers.
Da Nang has become a shining example in applying advanced technology to the aviation industry, with four automated immigration gates installed at the International Terminal of Da Nang Airport. The Autogate system automatically verifies passenger information by scanning passports, facial recognition, and fingerprinting, improving the accuracy and safety of the immigration process.
Moreover, the system optimizes the flow of international passengers, reduces the burden on staff, and improves operational efficiency, helping the airport achieve its goal of becoming a smart terminal. Passengers can now experience a seamless, fully automated process from check-in to boarding, reducing the need for staff intervention while ensuring high safety and efficiency.
Before implementing the Autogate system, AHT partnered with FPT Software to introduce intelligent technologies at the airport, including self-check-in kiosks, self-baggage drop counters, and automated boarding gates. These innovations not only save time but also ensure convenience for passengers throughout the process. Particularly, with the support of AI camera systems monitoring passenger density, the airport can effectively and accurately manage passenger flows.
Not stopping there, Da Nang International Airport has completed the entire automation process, from aviation procedures, immigration control, to the boarding gate. This not only affirms Da Nang’s leadership in applying technology to the aviation sector in Vietnam but also enhances the airport's position on the global aviation map.
Demonstrating its quality and continuous improvement, in April 2024, Da Nang International Airport was first recognized in the "Top 100 Best Airports in the World" and "Top 10 Most Improved Airports in the World" in the prestigious Skytrax rankings. This achievement marks an important step, highlighting Da Nang’s ongoing efforts to improve service quality and apply the most advanced technologies to serve passengers.
With its fully automated immigration system and notable improvements, Da Nang International Airport is becoming one of the most modern airports in Southeast Asia, contributing not only to the tourism industry but also enhancing the quality of air travel in Vietnam.
